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Written by a NHS patient
15th December 2021


I felt railroaded into having surgery from the first instance, but I was assured that it was a simple procedure with minimal risk. However, the operation didn't go well. First, the surgeon underestimated the drop in my spinal cord due to pre-diagnosed spondylolisthesis, and duly he got the tooling stuck during the procedure. While removing the tool, he cut through a ligament that had to be repaired. Then this necessitated a different surgical technique where a muscle was cut through. Immediately after the operation, the surgeon then explained, and I quote, "my gut feeling is that I've introduced instability, and you will need further surgery". I have had more pain and stiffness since surgery, yet the surgeon insists on telling me how this is normal at every appointment. At no point do I feel I have been listened to, and I get the impression he would rather not see me at all. Lastly, the surgeon said that to check on the progress of the spondylolisthesis; he would schedule regular x-rays, yet when I asked when this would start, he then informed me that x-rays were done shortly after surgery and things should be Ok for a number of years so there will be no follow up x-rays/checks. Quiet how I need them one month, but then I don't a short while later seems strange to me?

24th January 2022
Response from Mr Rahul Dubey

Dear Patient, Thank you for your valuable feedback. I am sorry to hear that things did not go as per your expectations. Your feedback is extremely valuable and I would quite like to review your case and reflect on it. Unfortunately from your description I could not match your identity from my memory and just wanted to make sure that I was definitely your consultant. I would request if I was your consultant in deed, please let my secretary know your details so I could review your case and see if there is anyway I can help. I do apologize for not having met your expectations. Kind regards,

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