Mr Raad El-Jassar 2021-03-24 Person 5 5 0

I was referred to Mr Jassar following a previous procedure (septoplasty) I had two years ago that was unsuccessful. I was concerned that the shape of my nose was prohibiting my breathing and that the issue was beyond just my septum. Mr Jassar listened to all of my concerns and understood how emotional it was for me as my breathing had severely diminished. I was unhappy with how my nose looked, particularly as my septum hung out of my nose and was visibly distorted. I never felt rushed as Mr Jassar spent a lot of time discussing my options with me. The functionality of my nose was my top priority but Mr Jassar was able to straighten things out to make sure they were working properly. The surgery was a lot more intense than expected and I am so grateful for Mr Jassar’s hard work and attentiveness, checking up on me on multiple occasions post-surgery as I was in a bad way. My breathing is so good now that I cried when I breathed properly for the first time. After my discharge, Mr Jassar expressed that if I had any concerns, especially with the failure of my last surgery, that he would always be there. I have had a lot of surgeries in my life already, but Mr Jassar’s care and attentiveness was truly unparalleled. He put me at ease in every aspect and was friendly from start to finish. I felt I could comfortably tell him anything and he truly had my best wishes and what I wanted at heart. Thank you again Mr Jassar.