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Written by a private patient
11th September 2022


Mr Pathiraja performed a total hysterectomy on me at the Manor Hospital in Oxford in June 2022. As soon as I spoke with him on a preliminary video call I felt very strongly that I just had to have him as my surgeon. No one else would do. I could have had the surgery done elsewhere for free but I wanted him. He is amazingly empathetic, a great listener, highly respectful and caring, wonderfully patient and very prestige free. I paid for a 20-minute consultation and he gave me all the time I wanted (which turned out to be twice that). He let me lead the entire conversation with my list of questions. He is extremely particular about details -- when he asked if I had any allergies I (mostly jokingly) replied "sticking plaster glue" and he said with great seriousness "I'll make a note of that". Later, also before the operation, I had emailed him some more questions, and he left a message to phone him on his private number early in the morning before he went to work. His phone message was mistakenly relayed to me twice, so I phoned him twice -- the second time was 7.30 in the morning on what turned out to be a major public holiday in the UK (the Thursday of the Platinum Jubilee -- I didn't know as I was calling from abroad). I clearly woke him up, but he still answered all my questions patiently in detail. I then cancelled the operation at very short notice, for a variety of not very good reasons. He patiently agreed to reschedule and come in five days later specially to do it on a Saturday (!) There was zero recrimination or annoyance on his part. It was amazing and extremely kind. On the day of the operation he came to my room ahead of time and he was very reassuring. The day after the operation he again came to my room and discussed the results at length. I subsequently had several more emails with him and then a follow-up appointment in person to discuss the results of the lab analysis. Never did I feel rushed or a nuisance. The operation went well and the laparoscopic scars are minimal and fading fast. Apart from a bit of bloating from the gas and some uncomfortable bowels as they rearranged themselves, there were no negative results. I would recommend Mr Pathiraja to anyone and I feel immensely fortunate to have had him as my surgeon.

Recommend
Trust
Listening