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Written by a private patient
8th September 2022


Dear Mr Thiruchelvam I am writing to you to thank you wholeheartedly for the level of care that I have received in your clinic since the diagnosis of my breast cancer in May. When I came to the New Victoria Hospital on Friday 27 May, I genuinely believed that I just needed to have another image taken to replace the one that was blurred, and that I would be back to work that afternoon! I soon sensed that this wasn’t the case and to my horror, that I was likely to have cancer. Despite the shock, I felt reassured and in safe hands and I was very impressed by the speed of the diagnostic process. Once diagnosed, I felt hugely comforted by your expertise and the initial support I received from Angela Hawkins, your breast care nurse. Both of you were repeatedly prepared to answer my questions carefully and thoughtfully to alleviate my worries, and your Practice Manager, Michelle Wright, was consistently quick to answer my queries. It was extremely reassuring to know that you work with such a professional team of doctors and consultants, and the referral process was always quick and easy during such a stressful time. I found it very beneficial to have regular contact and consultations with you; this meant that I felt highly informed before my mastectomy surgery and I felt that I was going to be well looked after. As I prepare for the next stage of my treatment, I will always look back at the early stages of my diagnosis with one of great care and compassion. I would strongly recommend anyone going through what I did to come to your clinic, and I thank you from the bottom of my heart for removing my cancer. With warmest regards Anja Webster

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