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Mr Paul Drake
2022-11-19
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Written by a NHS patient
Written by a NHS patient 19th November 2022
I received treatment for basal cell carcinoma in 3 locations, not 2 commencing 2nd August. That on my left forearm appears to have been overlooked in your report but does seem to have eventually healed, as has that on my ear after a second treatment session. However, that on my left leg still has not healed, despite your letter of 1st November stating the contrary, and is still being treated regularly at my GP clinic. They have requested further hospital consultation but no response has yet been received.
21st November 2022
Response from Mr Paul Drake
Thank you for leaving feedback. Unfortunately as this is not an NHS system and feedback is anonymous, I will therefore not be able to respond directly to you. If you have ongoing concerns following your procedure, please contact the department directly and we will arrange an appointment for you.