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Mr Paul Drake
2023-05-08
Person
5
5
0
Written by a NHS patient
Written by a NHS patient 8th May 2023
Mr Drake was extremely professional and very kind. He listened deeply to me and reassured me with realistic and honest answers when I asked questions. He was kind and thorough in his approach and ensured that I was comfortable with every single aspect of what to expect from the operative process. His staff were utterly lovely, conversational and caring, taking every opportunity to put me at my ease and give me good practice advice. There was nothing more that could have been done for me. My post-operation healing has been seamless thanks to the good counsel shared before I left the hospital. I would advise anyone awaiting surgery with this team to be assured of their best intentions and high quality service.