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Written by a patient
7th March 2017


Nicola is very pleasant to deal with he assessed my problem (umbilical hernia) and explained the options available and recommended that it be dealt with rather than hope it get worse. He explained what was involved and listened to my concerns regarding my condition and we booked in to have the operation. An hour after I arrived home he rang me to apologise that he was in USA on that date so we moved it post Xmas. I liked the fact he called to apologise rather than just passing it on to his secretary. He wrote to my GP explaining what was going to happen cc was sent to my home. On the day of the operation he again ran through the details of what was to be done and did it as explained. Once I was awake he gave me an update and set a follow up 2 weeks later. After 2 weeks I went and was concerned that the hernia had popped out but he allayed those fears explaining it was purely a hematoma. A final follow-up was set for 5 weeks later where everything was fine. He again wrote to my GP discharging me. Throughout he has been polite, informative and professional I would definitely recommend him to friends and colleagues.

Recommend
Trust
Listening