Mr Naren Basu 2021-05-10 Person 5 5 0

I just want to thank yourself & your team from the bottom of my heart. Thank you to the team at Birmingham Women’s Breast unit; Dr Walker, Marylin & all the staff, where it was the start of this journey. Mr Basu, I first met yourself when you had to break the news of me being diagnosed with breast cancer, my heart sank and slowly my eyes filled with tears, you were patient and so kind in your mannerism. You took the time to make sure I fully understood the diagnosis and I’m so grateful. The whole process leading up to surgery was swift & smooth. Elizabeth made me feel at ease every time I spoke to her & even when I broke down in tears she assured me I was in the best hands. Mr Basu, you made time during your busy day to go through the therapeutic mammoplasty with me and not once did you make me feel uncomfortable with my countless questions and fears. I asked you on the day of surgery if you were able to remove the extra breast tissue as it really was last minute, I was so pleasantly surprised you did during the surgery. I was so anxious on the day of surgery but when I met Dr Balla the anaesthetist, he was so lovely and kind. Honestly at that moment, I truly knew I was with the best team. It got even better when I met Dr Selina Bains who performed amazing surgery to the right breast. The whole surgery went so smoothly and I am eternally thankful to yourself, Mr Basu, you truly have gifted hands and make anyone going through this journey feel very at ease. Moving forward feeling positive with my treatment plan with the wonderful Dr Henderson. You have a wonderful team! THANK YOU & stay blessed always