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Written by a NHS patient
9th November 2023


I cannot recommend Mr. El-Deen highly enough. Behind his very reassuring 'bedside-manner', there is a gentleman of real substance. As an eighty-year old with no experience of hospital treatment other than occasional visits to A&E with relatively trivial injuries in my footballing days, it was with more than some trepidation that I approached my first consultation with Mr. El-Deen. Later confirmed by an X-ray taken on the day of the consultation, a need for total hip replacement was established. Mr. El-Deen could not have been more reassuring, and patiently answered all my questions - in great detail when required - probably asked with a certain amount of panic! Subsequently, Mr. El-Deen performed the surgery (conducted with spinal-block anaesthesia), cheerfully interacting with me and the rest of his team in the operating theatre. All my previous fears were unfounded, and at no stage did I feel pain or even significant discomfort. I was discharged later the same day, being able to walk with the aid of a single stick. At the time I described it as almost a "fun day"! As I write this, nearly six-weeks later and having been checked out by Mr. El-Deen a few days ago, I can walk without a stick and without a limp, everything feeling very nearly perfectly 'normal'. I do feel tired at times, but he assures me this is not unusual following "major surgery" which I keep forgetting that I have had, given how smoothly everything has gone. The whole experience with Mr. El-Deen and his team has been beyond my most optimistic expectations: to be able to walk again without pain, has transformed what has been for me a rather ugly previous eighteen months or more. I can offer no "constructive suggestions" (as requested) as to how Mr. El-Deen could improve his care, although, being the sort of man he is, I would guess he is constantly applying this sort of introspection. If this review seems obsequious then so be it. I can only 'speak as I find'.

Recommend
Trust
Listening