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Mr Muhammad Masood
2020-09-11
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Written by a patient
Written by a patient 11th September 2020
Very clear in his explanation, even drew a picture to ensure I understood before the procedure. First consultation by phone which was a bit bizarre (due to COVID) but very clear again in his discussion and a plan going forward.
12th September 2020
Response from Mr Muhammad Masood
Thank you very much for your feedback. I am pleased that you were happy with the service you received. I always listen to patients feedback extremely sorry and I am taking steps to improve the patients experience of phone/virtual consultations.