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Mr Milan Thomas 2020-07-26 Person 5 5 0

Even in the depths of Covid chaos Mr Thomas and his team made me feel reassured, safe and in the best hands, despite the unprecedented circumstances. I was very concerned that my initial consultation was only to be by telephone, but I needn’t have worried. Mr Thomas carefully explained what was wrong and what he planned to do about it. He listened to my concerns about my other medical conditions and systematically suggested what we needed to do to ensure the best outcome. When I attended for my pre-op consultation the nurse registrar identified I was suffering from AF. She arranged for me to see my anaesthetist there and then and he took time to diagnose, explain and prescribe, as well as setting up additional scans and monitoring in the 2 weeks before my operation. I am a technologist and when we met on the morning of the operation Mr Thomas was keen to share the details of the amazing robotics involved with me. Unfortunately I am also deeply frightened by surgical procedures and he quickly realised this, spared me the detail and focussed on reassurance. I was warned of the problems and risks. My surgery went very well and my tumour was removed without taking away the whole kidney. I was discharged on the 2nd day after my procedure. As well as the surgical team, thanks to the staff in the UHD unit, all the nurses doctors and support workers on Laurence ward, and the registrar who attended to reassure me 2 days later.