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Mr Matthew Trotter 2014-09-24 Person 5 5 0

Upon first meeting him, he had a very pleasant manner and did his best to put me at my ease, knowing how worried and frightened I was. He explained everything to me and was very open to answering any questions I had. After the initial consultation I required a procedure in hospital and he made it all happen very quickly, being very mindful and aware of my anxiety. He was very clear on what it all entailed and put me at my ease as soon as he could and I was awake! When I saw him for a follow up appointment, he was again very informative and took his time. At no time did I feel rushed and nothing was too much trouble to explain. If my problem returned I wouldn't hesitate in seeing him again, indeed, I would readily recommend him to friends or family if the need arose. He is the only consultant I've met (and unfortunately I've seen a few recently), who within the first few seconds of meeting him smiled, shook my hand and said please call me Matthew. That in itself helped put me at my ease.