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Mr Matthew Trotter 2014-07-03 Person 5 5 0

Mr Trotter preformed a ear operation to rebuild my ear drum and repair a fracture ear bone. My hearing was greatly impaired and every day was a struggle to hear. I was very nervous re: the operation, But from my very first appointment with Mr Trotter he made me feel totally a ease, and more importantly due to his professionalism made me feel very confident that my operation would be a success. I feel that he hears what you have to say re: any concerns you may have, and has a way of allaying any fears you may have. I found him to have a very approachable and down to earth persona, which i think gos a long way when very often under such circumstances you are already feeling concerned. He really is a true professional at his job,and while i realize things can sometimes go wrong, i really felt that under his care he would see to it to the very best of his ability that it didn't. I had my ear operation in September of last year, and needless to say it was a success. Mr trotter restored my hearing, (my goodness i once took for granted such a precious sense) until i lost it but with the skill of Mr Trotter, i am now blessed with my hearing intact. I can not thank him enough for the work he has done, all in a days work for him,but truly what a gift to give to someone, their ability to hear again! I Feel anyone that is under his care should be reassured that they are in very capable hands. He came to see how i was doing shortly after my operation, which i really appreciated and didn't expect. He really is a genuinely nice guy. Thank you again Mr Trotter.