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Mr Mark Norton
2023-12-02
Person
5
5
0
Written by a NHS patient
Written by a NHS patient 2nd December 2023
I can only say that Mr Norton and his team were a delight to meet and be treated so well. The whole experience was made as relaxed as could be and the feeling of being in the hands of a true professional doctor were an example to any NHS staff. The approach was careful and considered and explained all of which put me at ease and the Hospital, St Michaels, is a little gem for the NHS.
Mr Norton went to great lengths to explain the why's and probables of my treatment, which in the end was successful as far as was possible. He answered all my questions and I felt the positive outcome eased my concerns and I knew I'd had the best treatment available.
I can only say thank you to all concerned and your efforts are much appreciated.