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Mr Mark Norton 2023-07-14 Person 5 5 0

This was my first visit to see Mr Norton, and I was very nervous, but he soon put me at ease explaining the processes, exercises required, the time factor My X-ray was 6 months old that he had up on screen, though at the time I did not know that, and he listened rather than dismissing me when I explained my condition had been deteriorating rapidly week by week and I was in a great deal of pain. He organised for me to have another x-ray there and then, which revealed my true deteriorated condition. He was gentle and empathetic as he explained what the x-ray revealed and I felt confident he would help me to the best of his ability. Ahead of me was a list of other patients which was a scary thought, as my hip could become inoperable after time, but he was reassuring.