Mr Mark Edwards 2023-01-28 Person 5 5 0

Dear Mark Edwards, On the day of my procedure I came into the vascular unit at the Conquest Hospital with trepidation and not knowing what to expect. The nursing staff on the unit greeted me and made me feel comfortable. You came to see me very soon after I arrived and told me that you would ‘talk me through the procedure’. I was then escorted into the theatre, where you prepared me for the op. I asked if I could watch on the screen, you then gave me a very interesting commentary from beginning to end of the op. It was fascinating and I’m sure helped to quell my nerves. It was no where near as ‘bad’ as I had imagined it to be! You were very kind,thoughtful and answered all my numerous questions in a very calm reassuring way. Thank you so much! My right leg is much improved, with regards to the pain it doesn’t keep me awake at night now, which is wonderful. I still get twinges but it is still early days. Carry on your brilliant work Dr Mark! The NHS has saved my life on two occasions and I will always be externally grateful. Diane Dancey