Mr Mario Teo 2020-11-20 Person 4 5 0

I didn't have a great deal of contact with Dr Teo but he clearly performed or supervised what to me anyway appears to have been a fairly complicated and serious operation with great care and skill for which I am very thankful. I would perhaps suggest the clinical problems be explained if possible using more "laymen's" language, as the medical terms used especially in conversation are a bit meaningless and to be honest daunting. At least they were to me! I'm sure the medical terms are totally normal in the profession but for someone who has never heard them before , a bit meaningless. I appreciate it may be not possible to find suitable common use words to explain what is clearly a complex situation but it might be something to consider. I was a bit surprised it was virtually 3 months between leaving hospital and the follow up consultation. That is quite a long time to be wondering if all is going ok - especially after having what I am led to believe is sort of a stroke and the subsequent operation wound from ear to ear. Perhaps this is aggravated by the Covid situation which is understandable. Having said that, Dr Teo was very considerate and helpful at yesterday's (19/11/20) review and I would like to thank him and everyone else involved for the excellent care and treatment provided.