Mr Marcel Ivanov 2020-04-05 Person 5 5 0

Mr Ivanov took me on following a number of consultations with other consultants who had provided insight into the operation I required. I found him to be a great listener, keen to understand both my symptoms and the impact they had on my life, he has a supreme confidence and huge knowledge and reassured me as to the required actions, I felt comfortable and clear as to what was required It is now 12 weeks post my surgery, an instrumented decompression with Tlift and I am able to walk long distances and exercise so comfortably that I have already been discharged from both physio and Mr Ivanov’s care My surgery took place at The Clairemont hospital on a Saturday. The whole surgery team, anaesthetist and nurses giving care on the day where great. The team looked after me really well and my wife was also looked after very kindly as the surgery ran on longer than planned as Mr Ivanov found my vertebrae to be more loose than expected. The surgical team and Mr Ivanov were brilliant. I did feel that the handover to a short staffed team of agency nurses for the overnight cover left gaps in care, I would recommend this be reviewed if aiming for 100% care for all. I have to summarise by thanking Mr Ivanov for his care and dedication, he is a true gentleman. We loved the way that he engaged with both myself and my wife to ensure everyone was clear as to the actions he would take. Thank you is not enough in words, I have been given another opportunity to enjoy life more fully than I felt was going to possible. I really appreciated Mr Ivanov’s professionalism.