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Mr Laurence Whitefield 2021-10-05 Person 5 5 0

Mr Whitefield identified a serious problem, he explained what it was and how we were going to deal with it. He was courteous, caring, very patient indeed. He showed genuine concern and filled me with confidence. He was authorative and explained everything he did. I found him charming but more important he saved my eye. Couldn't recommend him highly enough.