Mr Jonathan Staiano 2021-12-02 Person 5 5 0

Earlier this year I had a large cyst removed from my back at The Staiano Clinic Birmingham. I had had the cyst for several years but previous surgery (elsewhere) had been unsuccessful and the cyst was increasing in size. Due to COVID restrictions my initial contact was via e-mail and photos. The communication was excellent and I subsequently attended for the cyst removal. Mr Staiano and his staff went through the details of the procedure and aftercare. I take long-term treatment with Rivaroxiban (blood thinning tablets) but was re-assured and given instruction on adjusting my medication. There was a very caring approach by all concerned. The surgery went well and I was offered the option of returning to the clinic for review or having a combination of telephone and on-line follow-up. I chose the latter and received calls/e-mails from Mr Staiano and from the nursing team over the following 3 months. I felt very comfortable dealing with all members of the team. I would have every confidence in having any future procedures under their care