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Written by a NHS patient
23rd April 2023


The care I received from Mr Phadnis was superb: he repaired my fractured distal humerus with pins and plates brilliantly. Not only is he orthopaedically skilled, he displayed his soft skills when he went out of his way pre-op to explain the procedure to myself and to my family. He actually went to the foyer of the SOTC to speak to my family as they were not allowed in the pre-op area. Similarly post-op. This was hugely appreciated. Follow ups were similarly professional and caring. When I suggested I might have ulnar nerve problems at the first follow up, he listened but was not convinced. However, when I returned to reiterate this complication, again he listened and put a plan into action straight away. So reassuring. I worked in the NHS for over 20 years and it's refreshing to still come across practitioners that are knowledgeable and caring. Thank you!

Recommend
Trust
Listening