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Written by a carer
29th June 2016


We have just come away from Shrewsbury hospital where my wife was due to have a gall bladder op. Whilst everything pointed that this was the issue, Mr Loy stood back and reviewed the symptoms and spoke to my wife and ultimately listened. He stated that he thought although there was a problem the underlying issue which he wished to peruse and not put my wife through a procedure that was not required. My wife at this stage was in tears as it seemed the first time she had been heard. Thank you Mr Loy, you will see that happy, smiling lady greet you, a life changing chance meeting but ultimately a passionate doctor with his patients well being before anything.

Trust
Listening
Recommend