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Written by a NHS patient
5th January 2022


I first became aware that I had a problem with my hearing in my late 20s. I managed to get along until I became pregnant with my first child and my hearing deteriorated . I was referred to my local hospital and diagnosed with Otosclerosis. I was offered hearing aids and a mention was made of surgery but it wasnt fully explained. I moved house, became pregnant with my second child and once again my hearing got worse. I got a referral from my new GP and was given hearing aids. Sadly these did not suit me. A few years passed and after another referral, I ended up in the RTNE under the care of Mr Lavy. From the first time my husband and I met Mr Lavy ,we felt safe. His caring, approachable manner and his unique way of explaining things gave me the confidence to consider stapedectomy surgery. Finally in November 2018 , I had my left ear operated on . I remember Mr Lavy whispering "Can you hear me? after the operation and I could ,loud and clear. The aftercare I received was very good and I decided to go ahead with having my right ear operated on in November 2021. Once again the operation was a success and my hearing is fantastic. I had my second operation at UCLH as the RTNE has now relocated. I cannot praise Mr Lavy, his team and all the nurses and health workers enough. Having the operation is a massive decision to make but in my opinion , you will have selected wisely if you choose Mr Lavy.

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