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Mr James Fairley 2013-01-26 Person 5 5 0

I have seen Mr Fairley 3 to 4 times (both private and NHS) with ear problems he was very positive and I always felt very confident in what he was doing. He listened to what I had to say. He explained everything he was doing in terms that were easy to understand and tried to help me as much as possible. He was approachable, helpful and concerned. I felt that if I had received this kind of response much earlier, I would have felt much better about it and less stressed. He is as I would expect a specialist to be - knowledgeable, helpful, and concerned.