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Written by a NHS patient
10th February 2021


I had a cataract operation on my left eye on 8th February 2020. This operation was done by a private company called Medinet. The operation was not a success and my optician phoned Gartnavel with details of the complications. I was referred to Dr Gerald McGowan who immediately picked up on the problem. He also consulted with other colleagues to ascertain the best way forward to correct the error made by the Medinet surgeon and took time to explain to me what the procedure would be. Dr McGowan performed the repair operation on 28th March 2020. The operation was a success and my sight was restored. I was so relieved and so grateful. He was so kind, again explaining everything to me and trying to allay my fears that things could go wrong again. He assured me that this would not happen and it didn't. I had so much confidence in him that I asked him to do the cataract operation on my right eye advising him that I was willing to wait for him to do the operation. He said he would and I was so relieved knowing I was in safe hands. The operation went ahead on 12th January 2021 and the wait was well worth it. Dr McGowan was in the theatre and a member of his staff carried out the procedure. She was excellent too as were all the staff. The operation was a great success with absolutely no post problems and I cannot believe the difference in my sight. If I had a choice 5 stars is just not enough for Dr McGowan as he is worth so much more than this. An excellent surgeon with a kind and caring manner who inspired confidence in me when I was so scared and upset by the error made by Medinet. I cannot thank him enough. 10 stars maybe a more suitable option.

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