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Written by a patient
28th January 2020


My two consultations elsewhere had personal connections so I wasn't sure I needed a third. Well! It was apparent within about five minutes that I was going to have a hard time finding a reason not to choose Mr Lambe. Research had already shown me that he was an exceptional surgeon but upon meeting he was warm and funny and put me at ease. He gave me time (most important to me) and advice, no pressure or sales, answered my (usually) daft questions without judgement and encouraged me to ask more. His PA, Jayne, made me feel like an old friend and could drop in any time just for a chat if I wanted to. I felt like I emailed her a hundred times a day with questions and worries and she was so patient and sometimes phoned me or emailed me first just to check I was ok. I felt so welcome and comfortable with the whole Spire Manchester experience that I knew before I left the building that I would probably be choosing the Reflect Clinic. Every single person that looked after me on the big day was lovely. I couldn't be happier with the experience and the result.

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