Mr Gerard Lambe MB ChB MRCS MD FRCS (Plast) 2024-04-08 Person 4 5 0

I had initial consultation with Mr Lambe regarding my breast uplift, he answered all my questions and explained the procedure. He has a very friendly and reassuring manner. All further queries were answered very promptly by Jayne. The operation seemed to go well, I had some pain when I came round, but took painkillers for them. There was minimal pain after that; I didnt take any further pain killers. The hospital accommodation was comfortable, and the food was very good. But on my post op consultations, I saw that the shape of my left breast was perfect, but not the right one, which had a squashed and flattened look . It has now been 2 months, and although there has been improvement in the shape of the right breast, it is still not a normal shape. So I cant at this stage give a final verdict on the result, it will depend on whether the right breast acquires a normal shape. There were some admin problems, I was initially billed for the whole cost of the operation even tho I had already paid. It was for a different hospital and I think it was sent to me by mistake. Also I had a number of requests for payments which were not due, this would seem to be mistakes by the Admin team. Also it wasnt made plain, unless I missed it, that only the first post op consultation had free dressings, we were due to pay for all the following dressings changes. My previous operations had been with another cosmetic surgery chain, where all dressings were included in the operation fee, so I hadn’t realised it was different here. To be fair tho, the surgeon paid for my subsequent dressings so I didnt pay anything.