Share review of Mr Gerard Kelly

Mr Gerard Kelly 2021-09-28 Person 5 5 0

I went to Mr. Kelly for hearing problems for my 14-year-old son. I was extremely worried as my two appointments with my GP did not diagnose the problem. The problem had been there for 12 weeks and the worry was permanent hearing loss. We received an appointment with Mr. Kelly. On the appointment day, Mr. Kelly came to collect us for the clinic. He was extremely polite, gentle, and humble. He listened to the problem fully and then carried on with the detailed history and examination. All this time, he kept on talking to me and my son and kept us fully informed. My son was immediately comfortable and re-assured. We felt as if we were with a family friend rather than a consultant ENT surgeon. My son then had a hearing test and was seen again by Mr. Kelly. He explained to us the cause of the hearing loss, showed us the results of investigations, and explained the results. He discussed the treatment options and was very clear as to what would be the best option. He also explained what should we look for in the future to prompt another appointment with him. After this appointment, all my worries (and my son's) were gone and we feel very reassured. He had all the time for us, listened to us, and was very thorough. I found him the best and I could recommend him without hesitation.