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Written by a private patient
30th November 2022


I needed a referral to an ENT specialist and my GP didn’t hesitate in recommending Mr Kelly. I had an initial consultation with him to discuss a persistent problem and he immediately put me at ease. After examining my nose he referred me for a CT scan as he wasn’t able to make a diagnosis due to my badly deviated septum. After my scan, I had a further consultation where he explained the procedure I would need to potentially correct the problem and he was extremely patient dealing with my many questions and concerns. He explained everything in simple terms which I feel is very important to a patient as there was a lot to take in. I wanted to know whether the operation would be a success and he said there was a 1 - 2% chance of complications. As a patient, it is important to know this. I am an anxious person, he put no pressure on me at all to have the operation and told me to take my time to think about it as ultimately it is my decision alone. He also said he would be available to answer any further queries which he did. To date, I am still considering my options but if I do have the operation, I wouldn’t hesitate to put myself in Mr Kelly’s hands as he seems extremely caring, kind and honest in his opinions

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Trust
Listening