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Written by a private patient
3rd March 2022


From initial consultation to post-operative follow up, I cannot speak highly enough of Mr Robertson's exceptional skills and impeccable care. A professional of the highest standards, instilling trust and confidence from the outset. An amazingly calm and reassuring demeanour, a welcome level of good humour that put me at ease; very clear and thorough answers to my questions and concerns, delivered in a kind, straightforward manner, which has all contributed to an excellent experience of my treatment at The Spire. It is just a shame that current Covid restrictions only allow interaction via a mask, as this inevitably diminshes the personal touch during consultations. On the day of surgery the pre- and post op visits were relaxed and informative, leaving me safe in the knowledge I was in highly skilled and compassionate hands. Being kept well informed and engaged with throughout the process assuaged my anxieties, always keeping me in a positive mindset. One very successful laparoscopic cholecystectomy later, I am looking forward to a trouble free future with deep gratitude. Sincere thanks to Mr Robertson for the truly exemplary care I have received.

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Trust
Listening