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Written by a patient
8th November 2018


Mr. Robertson listened to my concerns at our initial meeting and explained the risks, techniques used. He satisfied my curiosity with concise details of how the operation was executed. Mr. Robertson interviewed me three times on the day of the operation. Twice before with details of the precise timing of the morning and once after it was all over to re-assure me that everything had gone to plan. There was some discomfort the evening after the operation but nothing to stop me getting a good nights sleep (I did take a couple of paracetamol). The following day was so much improved that I only needed a further two paracetamol in the morning. During the next three days I made a complete recovery without further paracetamol. On the fifth day after I remover the dressings to reveal virtually no evidence of what had taken place.

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Trust
Listening