Mr Gavin Robertson 2022-03-20 Person 5 5 0

I was referred to Mr Robertson after a scan at the local hospital revealed I may have gall stones. The patience and care Mr. Robertson showed me was excellent throughout and he allayed all my concerns about what was going to happen and the potential outcomes. Mr. Robertson talked me through what was going to happen, the potential risks and my expected recovery afterwards. Once in hospital for the procedure, Mr. Robertson came to see me in my room before the operation and carefully reassured me about the procedure and also reminded me of the risks. he approached everything with great calmness and professionalism and I felt in safe hands throughout. After the procedure , he came to see me to check I was OK and to let me know he would be arranging a follow up consultation in 3 weeks' time. He asked if I had any questions now and wished me a speedy recovery - assuring me all had gone to plan in the operating theatre. I last saw Mr. Robertson on 16th March for my final review and the conversation was very relaxed and reassuring. all had gone well and was feeling much better and back to my normal self. Mr. Robertson wished me all the very best and gave me reassurance that if I had any further trouble, unlikely as it may be , that I should get straight in touch. The overall experience of care from Mr. Robertson was nothing short of amazing and I would have no hesitation in going to him again and would recommend Mr. Robertson to anyone else needing his expertise.