Mr Faiz Hashmi 2020-02-18 Person 5 5 0

From my initial consultation and throughout my treatment I have found Mr Hashmi both informative and reassuring. One particular facet of this is that he took the trouble to find out something about my background. Having established my mechanical engineering background he explained my condition in terms that I could relate to. Also,why it had happened, and what could be done to rectify it. I can’t overstate the importance of this. Being my first experience of surgery, and now understanding what the x-rays and scans were showing, greatly relieved my anxiety and put me in a positive frame of mind. He made it very clear to me from the outset that I would have my own part to play in aiding a successful recovery over the coming months. Mr Hashmi has excellent listening and communication skills so I had a very clear understanding of what was required of me and at no point felt as if I was being talked down to. Well, he did his bit, physio’s did theirs, and I did as I was told! The result has been a rapid and positive outcome. Can’t suggest how things could have gone better. Many thanks