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Written by a NHS patient
23rd May 2022


I saw Mr Ofuasia after being admitted to hospital in intense pain that my GP was struggling to control via community care. Right from the beginning his demeanour was rude and totally disinterested. Not once did he even ask where my pain was or how it was affecting my life. He clearly had his own routine of transvaginal ultrasound, follow up consultation and then going on the waiting list for a laparoscopy which he wasn't prepared to change, despite my having had a transvaginal ultrasound 2 weeks before whilst in hospital as an emergency case. He'd rather I waited an extra 4 months in agony than listen to what I had to say. We continued to lock horns during the appointment with him continuing to not listen to my wishes as the patient and only wanting to do things his way. Subsequently, I ended up in tears and complaining to the manager. I was then given a new consultant who wasn't much better, in fact all 3 I've encountered there have been rude, condescending, and disinterested. Would not recommend Croydon University Hospital at all for Endometriosis.

Recommend
Trust
Listening