Mr David Cloke 2021-07-06 Person 5 5 0

Over the past few months, I have seen Mr Cloke on a few occasions regarding a fractured elbow. On each occasion he has explained process to be undertaken, expected outcomes and any potential side effects, explained in a way that is easy to understand. The support provided has been outstanding, to the point of calling and asking to put time of appointment back 30mins as there had been a delay, others would have just let you attend at original appointment time and let you wait! It is this type of action that makes a real difference. Mr Cloke’s secretary is extremely efficient, polite, always returns calls and follows through on your requests/queries - something that is so often missing these days. Finally, you know when you are in safe hands when the nursing staff, anaesthetists (in more than 1 hospital), speak highly of your Consultant from both a medical perspective and as person. Thanks so much Mr Cloke (and Sarah)