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Mr Daud Chou 2023-11-18 Person 5 5 0

From the moment I met Mr Chou he was courteous, warm and friendly which put me at my ease. He listened attentively to me about my arthritis and my need to wait so long for surgery because of my polymyalgia rheumatica and the high steroid dose I had previously been on but that I was now in remission. Mr Chou said he was happy to take on my surgery and would expect to have it done by the end of the year but if I was happy to, he could offer me a cancellation should one arise sooner, which I was delighted to accept. He went on to explain very thoroughly about the surgery, its risks and benefits and answered all my questions. Just six weeks later I had my very successful surgery. Soon after I arrived the morning of my operation, Mr Chou came to see me and talked me through the day ahead. When I went to theatre he met me again and reassured me all was well and was waiting beside me in the recovery room as soon as I awoke post surgery with a big smile telling me I had a shiny new hip and that I would soon be ready for dancing. I feel very lucky to have had Mr Chou and his excellent team taking such good care of me and my recovery has been excellent.