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Mr Abela made me feel comfortable from the very first appointment. He performed a otoplasty (ear-pinning) procedure on both my ears under local anesthetic. I was confident in Mr Abelas expertise the whole way through I felt reassured. Throughout the procedure his whole team were very friendly and made sure I was feeling comfortable, offering to play my choice of music and keeping me warm. I am now over the moon with the results and cannot more highly recommend.