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Written by a patient
12th November 2014


Mr Gupte was the best surgeon I could ever have wished for. I went to see him after having some trouble through the NHS with waiting time. I'd been diagnosed by a doctor on the NHS and he completely agreed with the diagnosis and the planned operation. It was precisely one week after my appointment when I had the surgery. He insisted he thought the procedure could have been done on the NHS, it was purely a matter of the time I wanted to wait. At no point did I feel pressured into having the operation privately. His assistant, Alice, was one of the most helpful people I've ever experienced. Honestly, she is a god send. On the day of the operation, I arrived at the hospital at 7am and was walking down to theater at 8.30am. He came in and saw me before hand, reassured me and asked if there was anything I was unsure about. Before going into theater, I remember thinking how much I trusted him. The surgery was a complete success, my scar which is about 13cm long, is so tidy and will look like nothing but a scratch in 6 months time. He came to see me three times before I was discharged. Each time smiling (he has a fab smile), reassuring and making sure I wasn't in too much pain. On the follow up appointment, he was once again reassuring and gave me a name of the physio he recommended. Again, I felt absolutely no pressure to go with this particular physio (but I am so glad I did because 8 weeks later, I played my first squash match) but that was just his personal opinion. At my 10 week appointment, he was again friendly, and somewhat amazed by my progress. He was very aware that I was self funding and stressed that he was happy with me, so should only come and see him should the need arise, he didn't want me to have to come back and pay for appointments I didn't need. Overall, I couldn't recommend Mr Gupte enough. Have complete faith in his abilities and he will keep you well informed all the way through the process.

Recommend
Trust
Listening