Mr Chidi Ekwobi 2017-02-07 Person 5 5 0

Mr Ekwobi saw my daughter on a number of occasions at RLI for an ulcerated birthmark. The care we recieved from Mr Ekwobi and the team was fantastic. I phoned the dermatology team as an anxious parent worried about my daughter being in so much discomfort. My worries were listened too and we recieved an early appointment. Mr Ekwobi took the time to talk me through my concerns. He put my mind at ease and saw us again for a follow up soon after. In my own professional life I work as a practioner psychologist and Dr in my field. I frequently experience the world from the professional side not the client. Even as a professional myself, I am often left confused by medical professionals who explain things from their "language heavy" understanding, rather than, a simplistic version to benefit patients. This was the opposite to my experience with Mr Ekwobi who left me more empowered as a parent in my understanding. I feel more medical professionals should have empowerment of patients as an essential outcome of treatment. I was very impressed overall by the dermatology team for the kindness and welcome they gave my daughter. Thank you!