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Written by a patient
21st January 2016


Mr Eng is a consummate professional. He listens carefully to the patient, reading between the lines and assessing the underlying concerns. He then addresses those concerns in a very clear, positive and direct manner, explaining his approach to diagnosis and treatment and ordering the requisite tests without delay or excuse. Mr Eng's competence in his field permeates his dialogue and his easy and deserved confidence is comforting and reassuring. In old parlance, his bed-side manner is impeccable. Mr Eng is quick to cut to the chase and explain the results of tests, carefully measuring the level and detail of his explanations in accordance with the patient's ability to understand. Coming from Malaysia, Mr Eng's English is fluent. Thankfully, I left Mr Eng's consultancy without any worrying diagnoses, so the reader might expect some bias in my reporting given my intrinsically positive experience. However, if things had gone the other way, I am completely sure that I would have been pleased to have Mr Eng as my Consultant throughout as I would have been sure of receiving honest medically opinion and a very certain commitment to the best lines of treatment. Overall a very impressive Consultant with a very helpful and courteous secretary (Mrs Sinclair)

Trust
Listening
Recommend