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Written by a NHS patient
24th April 2024


I was suffering from chronic ear infections, reduced hearing and the ruptured ear drum for nearly 2 years. I was fortune to meet Dr. Bhavesh Patel in Dec 2023 after many follow-ups with my GP went in vain. He immediately listed me for tympanoplasty surgery realising the need to patch the hole in my ear drum to resolve my chronic infection and improve my hearing. He and his team were excellent in understanding the sufferings and the pain of the patients. They took great care of me during and after the surgery. I was well informed about the risks and the benefits of the surgery. Though I was waiting for this surgery for a long period, I became heavily nervous on my surgery day as it is more invasive. Anaesthetist Mr. Amir Nagpal and his colleagues made me feel more comfortable during sedation process. After the surgery when I was in recovery ward for an hour to be monitored for any complications, two nurses Barry and a female nurse took great care of me and was very kind- hearted. I have no words to describe my gratitude of being taken well care of by Dr. Bhavesh and his team mates. After 3 1/2 weeks of surgery, I have developed more serious form of tinnitus and severe pain in my operated ear. So, I contacted Dr. Bhavesh via email on Saturday afternoon. He responded to me in 2 hours mentioning that he is in abroad, so will get his colleagues to check me. I received call on Monday afternoon from his colleagues regarding my appointment. They have examined my ear and informed me that they can't see any infection and my ear is healing well enough. I felt relieved as I was seen by ENT Team. When he returned from abroad, he himself checked and ensured me that my ear is healing well; there is no concern and my hearing has improved massively in the operated ear. He also mentioned that my different version of tinnitus should hopefully resolve in the next couple of days as it has become bit more manageable than earlier. I am still waiting for my tinnitus to disappear, hopefully it would as per doctor's advice. Now, I feel more confident in undergoing the same procedure in my left ear to overcome the reduced hearing, chronic infection and ear drum oscillation. I strongly recommend this procedure by Dr. Bhavesh Patel for anyone who is experiencing the same difficulties that I had. Massive thanks to Dr. Bhavesh Patel to lift me out of my hearing issue as I was feeling frustrated with myself due to reduced hearing; chronic infection and was unable to complete my day to day responsibilities. Thank you Bharathi

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