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Mr Benjamin W Lamb
2021-06-10
Person
5
5
0
Written by a NHS patient
Written by a NHS patient 10th June 2021
Ben immediately put me at ease and I found his clear explanation of what he was going to do to me very helpful & useful.His demeanor, sense of humour and ability to engage with a patient was a big plus for me, especially since it was the first time in my life ( I am 63) that I had been in hospital to undergo an invasive procedure (Prostate Biopsy). His calm approach to what he was doing made the whole session very pleasant (strange I know) and I would certainly hope to have him as my surgeon if follow-up action is required.
16th June 2021
Response from Mr Benjamin W Lamb
Thank you for your feedback. Although being in hospital is an everyday occurrence for us as healthcare professionals, for patients it can be unfamiliar and intimidating. I am glad that we were able to put you at ease. I do hope that your results are favorable and that we don't need to meet again (if we do be assured that I will look after you :))