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Mr Ben Spiegelberg
2018-09-19
Person
5
5
0
Written by a patient
Written by a patient 19th September 2018
Mr. Spiegelberg welcomed us with a friendly approach. The Consultation session was unhurried and he answered our questions in a frank manner.
As the cost of a full knee operation carried out privately was beyond my ability to meet such a cost, Mr. Spiegelberg suggested a referral made by my G.P. for such an operation to be made and added to the NHS waiting list.
Mr. Spiegelberg showed some understanding of my concern regarding the long delay and continued pain will have to manage.
I appreciated having a copy of the diagnostic information but perhaps it would have been helpful to have it in non-medical terms for a fuller understanding on my part
19th September 2018
Response from Mr Ben Spiegelberg
Thank you for your feedback. Please can you check that your GP has referred you to see me on the NHS as currently I have not had a referral letter from your GP.