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Written by a patient
18th February 2012


I cannot praise Mr White's care for me enough. I underwent complex spinal surgery 4 and a half years ago when I was 27 years old and have been meaning to write this review for a very long time! I was sent to the Queens Medical Centre as an emergency case as I went to my GP about unbearable pain in my lower back and she sent me directly there the same morning. I was very scared as I had no idea how bad my condition was. Mr White was the first consultant to meet with me and he immediately made me feel safer in his care. He gave me his full time and attention, showed me the MRI and CT scans of my spine to explain exactly what had happened, was happy to answer my seemingly endless list of questions, drew diagrams for me about what would be done in surgery to help me understand fully why it was needed urgently, and was as friendly and down to earth as I could have hoped for. I trusted his judgement completely and still do. I did experience complications during surgery and post-op and was in hospital for almost 2 months, however I saw Mr White almost every day along with registrars and med students during rounds but he never spoke about my condition or care as if I were not actually there (as a lot of surgeons tend to at your bedside) and he made sure he kept me up to date with my progress by again showing me the scan results and answering all my questions as my care was adjusted. His patience and care (and his cool bow ties!) are something that I will not forget. I have seen him in the clinic several times since the surgery and am due to see him again soon, he remains as friendly and caring as ever. He was also very good with my family, he kept them up to date whenever he saw them and always had time for thier questions too. I am truly grateful for his expertise and support throughout a very frightening time of my life.

Trust
Listening
Recommend