Mr B Roy Chaudhary 2018-03-19 Person 5 5 0

Mr Chaudhary has provided me with excellent treatment from my first consultation all the way through surgery to post operative care. He was extremely attentive to all I had to say and delivered on everything he committed to. My only suggestions for improvement would be for staff in Mr Chaudhary's office to call back following telephone conversations. I had several discussions with 2 different staff members concerning my referral from the Saxon Clinic in Milton Keynes throughout January and early February and had to keep calling back on a weekly cycle for an update. Whilst I accept that the referral failure could have been the failing of Saxon Clinic, Mr Chaudhary's staff had committed to chasing up the Saxon Clinic for information and to getting back to me - this did not happen. Secondly, the MRI transfer took 7 weeks from leaving the Saxon Clinic on 9th January until 27th February for Mr Chaudhary to have sight of it and decide that immediate surgery would be necessary [the provisional date of 23rd March was brought forward to 3rd March]. Improved IT collaboration would benefit.