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Written by a patient
13th June 2018


Mr Momin's approach was both professional and comforting. He was able to provide detail where required and yet at the same time keep his explanation of the condition simple. Had it not been for the lack of administrative support to check the documentation and ensure everything was present and correct at the clinic prior to the meeting, this would have been an excellent appointment. Bring back matron. As a patient, the experience in the clinic prior to meeting the doctor is poor. Am I going to be seen next ? Will the doctor have all the information for the meeting ? Information is key to the process and is currently lacking.

Recommend
Trust
Listening