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Mr Asit Arora 2015-08-24 Person 5 5 0

As this was the second surgery I have had to have on my ear, it made me a little apprehensive at the beginning of the surgery. Dr Arora however, was completely in control of what he was doing. He made me feel totally at ease with the whole surgery, from start to finish. He explained in great detail exactly what the procedure would entail. He was so humble and friendly I almost for got what I had come in for. At my first check up he explained exactly what had been done by using the ear model, which made me fully understand the surgery and the complication that occurred due to the previous surgery. He explained the recovery process and what I should expect I found that to be extremely helpful. 3 weeks on my surgery was a complete success thanks to Dr Arora. I am so very please that I followed his advise to the letter and am now on the road to fully recovering. If you ever have a ENT issue I would very highly recommend Dr Arora. He sets the bar very high for how his work should be carried out. I feel the receptionist's at clinic 5 could be a bit more hospitable towards the patients. I felt that on both occasion when attending the clinic they were a tad rude and some what dismissive of patients query's by rushing them and giving sharp and some what abrupt answers. But over all excellent treatment.