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Mr Ashutosh Jain 2020-07-27 Person 5 5 0

Mr Jain's consultation was timely. He was attentive, patient, focused, polite, informative, empathetic and understanding. He had a calm and warm approach and a caring manner. At the conclusion of the consultation, I considered that all my points had been raised, taken on board and would be carefully considered with a view to future action. I was left with a clear idea of the anticipated next steps. The consultation was on the telephone.