Mr Ashutosh Jain 2020-06-27 Person 4 5 0

I had an appointment for a follow-up call after a successful operation to remove a trapped kidney stone on 2/3/20. The appointment was for 11:45 on Tuesday 23rd of June 2020. I am now a key worker at Cammell-Laird in Birkenhead. I work on an MOD program and working times are very strict. I am a Professional Engineer and so I am bound by a code of conduct, also. I also work long hours away from home. I gained permission to take the call, however there was no phone-call until 12:00. By this time I had gone back to work and could not take the call. I had to sit doing nothing for 15 minutes when the appointment was not kept and although nobody said anything I'm sure people were wondering why I had stopped working and comments such as "what are we paying him for" would be forthcoming if I did not return to work within a reasonable time (e.g. 15 minutes) so I'm sorry that I missed your call as my health is very important to me and I have taken much of the responsibility in changing my diet and lifestyle to prevent any further stones forming. In future, however I would be obliged if you would reschedule the appointment in the first instance, if for any reason you can not make the time that you have arranged with me. Had I been furloughed at home it wouldn't so difficult for me, however I returned to working full time on 8th June 2020 with Key-worker status.