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Written by a NHS patient
11th October 2022


From the very first meeting I was put totally at ease by the doctor and particularly by the fact he had obviously read up my notes before the consultation, rather than sitting and reading through them while I was there, which has happened with other consultants. It makes you feel that he has more interest in you as an individual rather than just another item on the list he has to work through. While I appreciate all consultants are under a lot of pressure to get through the backlog, he seemed to be happy to give you that bit of extra time. During that initial and subsequent meetings, he always explained things in a way that was very clear, not too many technicalities, so that I understood exactly what was going to happen. In all a very relaxing and confidence building experience and the final result more than justified that, in so far as I have no more issues with the problems I had.

Recommend
Trust
Listening